Support¶

Sales and general enquiries¶

Visit ashling.com for product information, office locations, and request forms.

Software updates¶

RiscFree™ for Embedded Software Development installs and updates from the Visual Studio Marketplace; see Install the extension.

Software updates and evaluation versions of other Ashling tools are on the ashling.com download page.

Technical support¶

To report a bug or request a feature for RiscFree™ for Embedded Software Development, open an issue on GitHub. Issues are public, so don't include licence keys or confidential details.

For technical support, licensing, or anything you'd rather not post in public:

Email: support@ashling.com

For the VS Code extension, see Troubleshooting for the logs to include.

What to include when you contact support¶

If you can't find what you need on this site, contact Ashling support with:

Product name and version (e.g. RiscFree™ for Embedded Software Development 26.4.0, Opella-XD)
Host OS and version
Target device or board
A short description of the issue

Quality and compliance¶

Ashling management systems are certified to ISO 9001 and ISO/IEC 27001. Further details are on ashling.com.